FAQ
FAQ
Is the battery safe?
What are the advantages of your company?
With over a decade of experience in the lithium battery industry, our engineers possess extensive expertise in energy storage solution design. Our state-of-the-art automated production line, coupled with complete certifications and a global network of overseas agents, significantly shortens procurement cycles.
Can you supply OEM &ODM service?
We welcome any OEM and ODM requirements and invite customers to visit our lithium battery factory. Explore our dealer page for detailed distributor rules and become a part of our global network as a distributor for energy storage batteries.
What kind of certificates your products have acquired?
Most of our products have acquired MSDS, UN38.3, CE, FCC, UL and PSE certificates, which is able to satisfy most country’s importing requirements.
How do you ship the goods since they are high capacity battery?
We maintain long-term and stable freight channels, ensuring that products undergo rigorous and comprehensive packaging before delivery. This meticulous process guarantees that goods arrive intact at your destination. With robust customs clearance capabilities, we meticulously record, photograph, and track every shipment in real-time, providing transparency throughout the logistics journey and ensuring traceability for your purchases.
What kind of Lifepo4 Cells do we have?
Committed to quality, our factory exclusively employs brand-new Grade A battery cells with a cycle life exceeding 6000 cycles, sourced directly from the original manufacturer. Whether you require 52Ah or 280Ah cells, we can fulfill any specifications.
What is the lead time?
Normally 15 working days after advance payment.
What is your monthly capacity?
Monthly capacity is about 200MW.
What is the warranty period, how many years?
Designed for a practical lifespan of 10-15 years, our batteries boast an impressive cycle life exceeding 6000 cycles.
How is your technical support?
We provide lifetime online support through Whatsapp/Telephone/ Wechat/ Email. Any problem after delivery, we will offer you video call anytime, our engineer will also go to oversea help our customers if necessary.
How to become your agent?
Feel free to explore our dealer page to gain insights into the comprehensive rules for distributors. Become a part of our global network as a distributor for overseas energy storage batteries.
Is sample available and free?
Upon placing your initial sample order, a fee will be charged. However, if you proceed to make substantial bulk purchases, we will refund the sample fee to you.